Customer Care

Returns & Exchanges

What is our return/exchange policy?

EGALITÉ Swimwear is a new brand, that produced small quantities of each swimwear pieces. For this reason, we do not accept returns or exchanges.

What if my order arrives damaged, or there is a fault?

Whilst we hope this never happens, if you do receive damaged product, or receive the wrong swimwear piece, please contact us immediately with a report and photo so we can personally assist you and sort out the issue as quickly as possible.

For all return/exchange policy inquiries, please email us at:

Garment Care

Do not:

  • Don’t Bleach
  • Don’t Tumble dry
  • Don’ t Dry-clean
  • Don’t Iron
  • Don’t Use aggressive detergents
  • Don’t Let it soak
  • Don’t Twist or wring your swimwear piece to remove excess water to avoid breaking the fabric
  • Try not to have contact with suntan lotions, oils, rough surfaces, pools and spas treated with harsh chemicals
  • Do not hang the swimsuit in direct sunlight: UV rays can cause the colours of the fabric to fade

You should:

  • Wash by hand and use cold running water removing all chlorine or salt residues
  • Use neutral soap
  • Dry in shade